
90% of the workforce still haven't gotten off the sidelines with agents, and it's not a skill issue. Craig Sturgis explores what's standing in the way of broader adoption within business teams.
90% of the workforce still haven't gotten off the sidelines with agents, and it's not a skill issue. In this clip, Craig Sturgis talks through what's actually standing in the way for broader adoption within business teams.
Craig gets into why he thinks this is a user interface problem and compares it to the shift from command line terminals to Mac OS and Windows back in the 80s. He also shares what he's learned coaching people at different skill levels: the fear of doing something wrong that keeps people stuck, the moment people realize they can just talk to an agent like it's a person, and why treating AI experiments as cheap and easy to redo changes everything.
Scaling impact with AI comes from codifying senior judgment into skills and agent workflows—which also becomes the training material for the people still climbing the ladder.
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